ALL BRA FITTINGS AND REFITS ARE BY APPOINTMENT ONLY.
IF YOU NEED SOMETHING QUICKER, DROP US AN EMAIL OR GIVE US A CALL AND WE WILL ACCOMMODATE. SHIPPING AND CURBSIDE ARE STILL AVAILABLE.
Why is a professional fitting better?
A professional bra fitter is a gal’s secret weapon! Your Bra Fit Specialist should have in-depth knowledge of her merchandise and the bra industry. She should address anatomy and breast health issues that impact your bra fit. A great one is helpful, kind, non-judgmental and honest about what will work for your shape and size. She will know her stuff.
At A Perfect Fit we promise to be all the above. We listen to your concerns about your bra fit, choose bras that are right for your shape, translate bra sizing, and help you build a solid bra wardrobe. This saves you time, frustration and money. And we make it fun!
We want to get your bra fit right from the start. Your fitting appointment is a personalized shopping experience dedicated to you. It takes the HOURS out of bra shopping: hours running store to store, hours spent flipping through web pages, and hours spent returning unsuccessful purchases.
ALL FITTINGS AND REFITS ARE BY APPOINTMENT ONLY.
Is there a fee?
Yes. It is $30 and separate from your bra purchase. It must be paid at the time of booking. We refit you for free if you get refit within 2 years and make a bra purchase.
NEW CUSTOMERS: THE FITTING FEE IS NON-REFUNDABLE AFTER BEING FIT. IT IS NON-REFUNDABLE FOR NO SHOW. You can cancel up to 48 hours in advance of scheduled appointment and receive a refund.
NEW CUSTOMER POLICY: FITTING FEES ARE NON-REFUNDABLE WITHIN THE 48 HOUR WINDOW OF YOUR APPOINTMENT. You can cancel your appointment up to 48 hours in advance through your appointment confirmation email to receive a refund of the pre-paid fitting fee. NO SHOWS/NO CALLS ARE NON-REFUNDABLE. NO SHOWS WITHOUT NOTICE ARE NON-REFUNDABLE. If you are sick that morning, call and we will reschedule you from our end since there are no fitting fee refunds within the 48 hour window. By booking an appointment, you are acknowledging that you agree with and abide by this policy. There are no refunds for fitting fees once you have been fit.
This is a personal shopping experience and service designed to be successful and frustration-free. We recommend refitting at least yearly because we change, and our bras need replaced on time! Our customers receive personal attention every time they shop with us because we think they are worth it! We think our time and expertise are worth it too. Our bra fittings and the associated fee are not a gimmick. We are not a free showroom for online stores/websites. We will not do the work of other bra stores or web sites for free. We respect our customers and expect the same. It’s a business thing.
So, for example, if you just want your size and don’t ever make a bra purchase here, you will be charged a fitting fee every time. Also, if you have not been here in 5 years, you will be charged a fitting fee again. You can read about our fittings here. You can book a fitting appointment here.
What if I miss my appointment?
For existing customer refits: Please call us if something comes up same day or you are sick and we will reschedule. New customers: Your pre-paid fee is non-refundable except when appointment is cancelled by you 48 hours in advance. We are pretty understanding and we know appointments get forgotten, things happen, and you get sick too. CALL OR EMAIL and we will reschedule you as there is no refund within the 48 hours of appointment. NO SHOWS ARE NON-REFUNDABLE. Thanks!
NEW CUSTOMER POLICY: FITTING FEES ARE NON-REFUNDABLE WITHIN THE 48 HOUR WINDOW OF YOUR APPOINTMENT. You can cancel your appointment up to 48 hours in advance through your appointment confirmation email to receive a refund of the pre-paid fitting fee. NO SHOWS/NO CALLS ARE NON-REFUNDABLE. NO SHOWS WITHOUT NOTICE ARE NON-REFUNDABLE. If you are sick that morning, call and we will reschedule you from our end since there are no fitting fee refunds within the 48 hour window. By booking an appointment, you are acknowledging that you agree with and abide by this policy. There are no refunds for fitting fees once you have been fit.
What if I don’t purchase a bra in my first-time fitting?
That’s okay. We would love for you to shop with us of course! You will still get your sizing info, fit education (what we call “Boobology 101”), and bra designs/frames that will work best for you. If we don’t have what will work, we will tell you what will and where to find it. You will still be charged for your fitting.
What if I have shopped at A Perfect Fit before?
When you want to update with new bras, shopping is easy and efficient through our Refit*. It’s super-fast because we have kept your info and do all the shopping for you. We will update your fit and sizing with new bras to love. No wading through racks of bras trying to figure it out by yourself, ever!
If you just want to buy an extra or different color of something you have purchased before, just shoot us an email or give us a call. We’ll set it aside or get it ordered!
*We refit you for free if you get refit every 2 years and make a bra purchase. We recommend it yearly so your bras are replaced timely and your sizing stays current and comfortable.
How do I cancel my appointment?
You cancel your appointment electronically up to 48 hours before your appointment through your confirmation email. Make sure your email is typed correctly when scheduling. You will receive a confirmation email when you book your appointment. If you can’t find it, check your spam. call us if you don not get one so that we can check for mistakes in your customer profile. In that email, click “CANCEL” located under the appointment time. You will be redirected to our booking app to cancel your appointment. You can reschedule at the same time.
If you didn’t get the confirmation email, you probably made a mistake on your email address when registering or you made a duplicate account. So please call us!
We are pretty understanding and we know appointments get forgotten. If that happens, CALL OR EMAIL and we will reschedule you. NO SHOWS ARE NON-REFUNDABLE. Thanks!
What size bras do you carry?
30-46 bands, cups C-N. Not all bands include every single cup. We have multiple frames for different breast and body shapes. If you are looking for a certain size, please email us!
What is your return policy?
We have a 15 DAY EXCHANGE ONLY policy that is standard to our industry as these are garments that are worn intimately. Here it is as posted in our store and printed on every receipt:
EXCHANGE ONLY POLICY: 15 DAYS FOR EXCHANGE ONLY. Due to the intimate nature of our apparel, items must be new, unworn and unwashed WITH ORIGINAL TAGS ON with no visible wear and/or stains and/or marks, free of ALL odors and perfumes and free of loose hairs, skin flakes, oils and/or cosmetics.
DUE TO HEALTH RISKS: NURSING BRAS, PANTIES, BOTTOMS (including shapewear bottoms and all-in-one bodysuit style items), and SWIMWEAR ARE FINAL SALE AND ARE NON-EXCHANGEABLE AND NON-RETURNABLE.
SPECIAL ORDERS ARE NON-EXCHANGEABLE AND NON-RETURNABLE.
SALE, CLEARANCE AND DISCONTINUED ITEMS ARE FINAL SALE AND NON-EXCHANGEABLE AND NON-RETURNABLE.
REWARDS PROGRAM DISCOUNT IS REDEEMABLE ON REGULARLY PRICED IN STOCK ITEMS ONLY AND CANNOT BE COMBINED WITH ANY OTHER DISCOUNT OR OFFERS. REWARDS DO NOT APPLY TO SWIMWEAR, JEWELRY, ACCESSORIES, OR SPECIAL ORDERED ITEMS. REWARDS ARE NON-TRANSFERABLE.
GIFT CERTIFICATES ARE NON-TRANSFERABLE AND MUST BE REDEEMED IN FULL. Gift certificates are not redeemable for cash.