CUSTOMER APPOINTMENT POLICIES: BRA FITTING FEES, IF REQUIRED, MUST BE PAID AT TIME OF BOOKING. BRA FITTING FEES ARE SEPARATE FROM BRA PURCHASES AND ARE NON-REFUNDABLE POST-FITTING. FOR NO SHOWS, BRA FITTING FEES ARE NOT REFUNDABLE AND WILL NOT APPLY TO FUTURE FITTINGS.
ALL CANCELLATIONS ARE ALLOWED UP TO 48 HOURS IN ADVANCE OF YOUR APPOINTMENT THROUGH YOUR CONFIRMATION EMAIL. CHECK YOUR SPAM IF YOU DON’T SEE IT. PLEASE CANCEL A PREVIOUSLY BOOKED APPOINTMENT BEFORE BOOKING A NEW ONE. THIS FREES UP OUR SCHEDULE. NEW CUSTOMERS WILL RECEIVE AN EMAIL FROM A PERFECT FIT TO PROCESS REFUND OR RESCHEDULE IF CANCELLED 48 HOURS PRIOR. EXISTING CUSTOMERS CAN RESCHEDULE THE REFIT AT CUSTOMER CONVENIENCE.
SAME DAY CANCELLATIONS: IF YOU ARE SICK OR AN EMERGENCY HAPPENS TO PREVENT YOU FROM ATTENDING ON THE DAY OF YOUR APPOINTMENT, CALL OR EMAIL US. FOR NEW CUSTOMERS, WE WILL RESCHEDULE YOU ONE TIME ONLY AS A COURTESY AND APPLY THE FITTING FEE. EXISTING CUSTOMERS CAN RESCHEDULE AT THEIR CONVENIENCE. MULTIPLE CANCELLED/MISSED/NO SHOW APPOINTMENTS WILL RESULT IN A FORFEITURE OF FITTING FEE AND/OR REFUSAL OF APPOINTMENT.
THANK YOU IN ADVANCE!
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Please read our exchange policy carefully as it is specific since these are quality garments that are worn intimately (they’re underwear!). It’s posted in our store and is on every receipt. You can find it in our FAQ’s .